Privacy Policy
Privacy Policy
At Titanium Palace, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it.
1. Information We Collect
We may collect personal information when you interact with our website, store, or customer service. This information includes:
- Contact Information: Name, phone number, email address, and physical address.
- Order Information: Details of products purchased, payment information, and delivery preferences.
- Website Usage Data: Information on how you navigate and use our website, including IP addresses, browser details, and cookies.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Fulfillment: To process and deliver your orders.
- Customer Support: To respond to inquiries, provide support, and improve our service.
- Marketing and Updates: To inform you of promotions, new products, and events (only if you have opted in for notifications).
- Improving Our Services: To enhance the user experience on our website and develop new offerings.
3. Sharing of Information
Titanium Palace respects your privacy and does not sell or trade your information with third parties. However, we may share your information under the following conditions:
- Service Providers: We may share information with trusted service providers (such as delivery partners) to complete your orders.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
4. Data Security
We take all reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is entirely secure, so we cannot guarantee absolute data security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you.
- Correction: Request changes to any inaccurate information.
- Deletion: Request the deletion of your data, subject to legal and operational limitations.
6. Cookies
Our website uses cookies to improve functionality and enhance your browsing experience. You may disable cookies through your browser settings, though this may affect website performance.
7. Updates to This Policy
We may update this Privacy Policy as necessary. Any changes will be posted on our website.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to us:
- Email: titaniumpalacebd@gmail.com
- Phone: +880 1675-755640
- Address: Almas Point, 3rd Floor, 2 No Gate, Narayanganj
